FAQs

How do I take care of my Adventure Towel?

AQUIS textiles have ultra-fine fiber channels for enhanced wicking, these channels are very sensitive to odor,
which are very sensitive to odor, chemicals, heat and lint from other fabrics. Follow these care instructions for best results.

  • Wash before first use and with like colors.
  • Machine wash in warm water on gentle cycle using a minimal amount of liquid detergent (use only non-chlorine bleach if needed).
  • Do not use powder detergents, fabric softeners, or detergents that contain phenol derivatives, borax, sodium chloride, or anti-foaming agents.
  • Use mild liquid detergent like Method.
  • Dry immediately after washing on low heat or air dry.
  • Avoid washing with other fabrics that may contain chemicals or impart odors.
  • Hang-dry product immediately after each use.

Frequently Asked Order Questions

All orders placed after 8:00 AM PST will ship within 2 to 3 business days. Once your package has shipped you should expect to receive it within
5 to 10 business days from the ship date. Items shipped "Expedited Shipping" will be received 2 days from the ship date.

Once you have placed an order, you can check on its status at any time by simply clicking the tracking link on the shipment confirmation received
from hello@aquis.com

Your credit card will be charged at checkout, when your order is placed and an email confirmation will be sent. 

If, for any reason, you would like to change your order, please call +1 (800) 466-7379 or email us at hello@aquis.com as soon as possible.
We will make every effort to accommodate your request, however, please keep in mind our system is designed to fulfill orders as quickly as possible.
As a result, we cannot cancel or change an order once it has entered the shipping process. 

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